customer

Blog entries containing the tag 'Customer'

How O2 Engages Deskless Workers with a Mobile-First Approach

How O2 Engages Deskless Workers with a Mobile-First Approach

August 24, 2017

By G.I. Sanders

I recently had the pleasure of chatting with Kristian Lorenzon, Head of Social Media at O2 to explore how his team keeps their global workforce informed. Within the live webinar, we covered a lot of ground, including how to drive engagement, provide the right content, and how the Dynamic Signal platform plays a key role […]

3 Tips to Empower Your Workforce by Salesforce’s Social Media Team

June 21, 2017

By Caitlin Dunn

We recently sat down with Tiffany Hsu, Manager of Social Media Marketing at Salesforce to explore how her team has built their ambassador program of 7,000+ employees and counting. On this webinar, our Director of Marketing, G.I. Sanders joined Hsu on a webinar covering their biggest insights and successes. The Social Media team at Salesforce […]

IABC 2017- GLOBAL BUSINESS: Lead Communication—Make Real Impact

June 12, 2017

By Robyn Hannah

It’s finally here! If you’re in Washington, D.C. for the 2017 IABC World Conference, we would love to meet you at booth 205, where we’ll be camped out for the duration of the conference. We are thrilled be members of this important organization, serving communication practitioners and advancing the important role they serve in global […]

3 Brilliant Ways Deloitte Took Employee Advocacy to the Next Level

3 Brilliant Ways Deloitte Took Employee Advocacy to the Next Level

May 24, 2017

By Robyn Hannah

A couple weeks ago we had the great pleasure of co-presenting a webinar with Deloitte about their employee advocacy program. Titled 3 Brilliant Ways Deloitte Took Employee Advocacy to the Next Level, this webinar featured Turner Roach and Aida Ahmed from Deloitte discussing how they have continued to scale and improve their program over the […]

3 Best Practices For Employee Advocacy Success from Vodafone

3 Best Practices For Employee Advocacy Success from Vodafone

April 25, 2017

By Caitlin Dunn

We recently had the great pleasure of co-presenting a webinar with the External Communications team at Vodafone, a multinational telecommunications company based in the UK. Our Director of Marketing, G.I. Sanders, was joined by Kimberley Harcombe and Emma Cook from Vodafone to discuss how they were able to expand their program to almost 2,000 employees, […]

4 Ways To Power A Team Of Storytellers With Employee Advocacy

4 Ways To Power A Team Of Storytellers With Employee Advocacy

February 15, 2017

By G.I. Sanders

We recently had the pleasure of co-presenting a webinar with LEWIS Global Communications. Our VP of marketing, Dave Hawley, was joined by Michael Brito, Head of US Digital Marketing for LEWIS Global Communications and author of several books, including the soon to be released Participation Marketing: Unleashing Employees to Participate and be Brand Storytellers. During […]

How Deloitte Activated Thousands Of Employees As Ambassadors

How Deloitte Activated Thousands Of Employees As Ambassadors

October 12, 2016

By G.I. Sanders

A couple weeks ago we co-presented a webinar with Turner Roach, Social Media Marketing Manager at Deloitte Services LLP. Our VP Marketing Dave Hawley and he discussed the transformation the company’s employee advocacy program has been through in recent years, from a home grown “copy-and-paste this tweet from an email” process to a formalized program […]

How Vodafone Dials Up Employee Advocacy with Kimberley Harcombe

How Vodafone Dials Up Employee Advocacy, with Kimberley Harcombe

August 30, 2016

By Jörgen Sundberg

Vodafone. The world’s 2nd largest mobile phone operator. When you’re in the business of connecting people, you have to practise what you preach. So who they gonna call? Employee Advocacy. I’ve had a chat with Kimberley Harcombe of Vodafone UK to get the inside scoop. Listen to the podcast interview below or keep reading for […]

How SAS Does Employee Advocacy, with Alli Soule

How SAS Does Employee Advocacy, with Alli Soule

August 22, 2016

By Jörgen Sundberg

Employee advocacy. Everyone’s talking about it. But who’s actually doing it and have a story to tell? I recently spoke to Alli Soule of SAS, a global software company, to learn more about their approach to employee advocacy. Have a listen below, on iTunes, or keep reading for a summary of the conversation. What prompted […]

How CEOs Use Video to Reach Employees Down the Hall and Around the World

How CEOs Use Video to Reach Employees Down the Hall and Around the World

August 9, 2016

By Russ Fradin

I just read an interview in Vanity Fair with GE CEO Jeff Immelt, who I think is one of the best CEOs of all time. He has been named one of the “World’s Best CEOs” three times by Barron’s, and led GE when Forbes named it “America’s Most Admired Company” in 2013. I recommend you […]