Employee productivity is important to any business. After all, when teams are able to make substantial gains and improvements in a short amount of time, it can have a huge impact on the bottom-line. The more efficient your employees are, the more successful you’ll be as a business.
Most agree that employee productivity is important, but there’s a lot of misinformation about it. There are countless leaders doling out advice on productivity. Sometimes, this advice is good. Other times, it’s not backed in reality.
In order to assess employee productivity at your company, as well as develop effective programs for improvements, you need real research. That’s why we’ve compiled a comprehensive list of employee productivity statistics.
General employee productivity statistics:
- Productivity improves by 20-25% in organizations with connected employees. (Source: The McKinsey Global Institute)
- Employees who exercise their strengths on a daily basis are 8% more productive and 6x more likely to be engaged. (Source: Gallup)
- Teams with high employee engagement rates are 21% more productive and have 28% less internal theft than those with low engagement. (Source: Gallup)
- High performing employees have three things in common: talent, high engagement, and 10+ years of service within the company (Source: Gallup)
- Employee productivity grew .3% a year over the last five years, from 2011 to 2016 (Source: Bureau of Labor Statistics)
- Employees who are engaged are 27% more likely to report “excellent” performance. (Source: Gallup)
- 57% of employees who said they were very stressed at work felt less productive and disengaged, while only 10% of low-stress employees reported feeling this way. (Source: Tower Watson)
- Work overload decreases productivity by 68% in employees who feel they don’t have enough hours in the day to complete their tasks. (Source: Cornerstone)
Employee productivity and employee engagement:
- Organizations with highly engaged employees had an average 3-year revenue growth 2.3 times greater than companies whose employees were only engaged at an average level. (Source: UNC Kenanflager Business School)
- Increasing employee engagement investments by 10% can increase profits by $2,400 per employee per year. (Source: Workplace Research Foundation)
- Companies with engaged employees outperform those without by 202% (Source: Business 2 Community)
- US companies improved employee engagement from 63% in 2014 to 64% in 2015 (Source: Aon Hewitt)
- Companies that increase their number of talented managers and double the rate of engaged employees achieve, on average, 147% higher earnings per share than their competition (Source: Gallup)
- Customer retention rates are 18% higher on average when employees are highly engaged (Source: Cvent)
- Disengaged workers had 37% higher absenteeism, 49% more accidents, and 60% more errors and defects (Source: Queens School of Business and by Gallup)
- Organizations with low employee engagement scores saw 18% lower productivity, 16% lower profitability, 37% lower job growth, and 65% lower share price over time. (Source: Queens School of Business and by the Gallup)
Employee productivity challenges and deficits:
- The average worker spends 13 hours a week on emails alone, which means 28% of the workweek is taken up by email (Source: Attentiv)
- 96% of workers said that unnecessary emails waste their time. (Source: The Center for Creative Leadership)
- 86% of corporate executives, employees and educators say that ineffective communications is a big reason for failures in the workplace. (Source: Salesforce)
- 58% of employees say poor management is the biggest thing getting in the way of productivity. (Source: Society for Human Resource Management)
Expenses associated with lack of employee productivity:
- A business with 100 employees spends an average downtime of 17 hours a week clarifying communication, translating to an annual cost of $528,443. (Source: Siemens)
- Actively disengaged employees cost the U.S. $450 to $550 billion per year in lost productivity (Source: Gallup)
- Health care costs at companies where there is a lot of work pressure are almost 50% greater than at other organizations (Source: BMC Public Health)
- Roughly $500 billion is lost because of workplace stress. (Source: American Psychological Association)
Examples of companies finding creative ways to increase productivity and engage employees:
- Vodafone engages and inspires employees with their employee advocacy program. The External Communications team at Vodafone UK needed a solution that would allow them to provide employees with a single destination where they could access and share company news and content. In 18 months, their program has expanded to almost 2,000 employees, who have shared over 50,000 pieces of content, driving over 30,000,000 impressions for the company.
- Humana motivates employees to share their own healthy lifestyle stories. Humana wants people, including employees, to be healthier and to live a lifestyle focused on well-being. By focusing on content which is centered on health and well-being and industry-related stories, they have empowered employees to establish themselves as influencers and thought leaders within the healthcare industry.
- New Zealand at Work has published numerous case studies that show that workplaces that make use of technology and collect feedback from employees are much more productive than those who do not.
Employee productivity: Stats to know
Companies want productive employees so many are are finding ways to increase output from their workforce.
These numbers show that engaged employees are more productive and more likely to become advocates for your brand. By improving engagement, productivity, and company communications you will strengthen your brand, better align your workforce to the company’s mission and values, and drive customer loyalty and impact on the bottom line.