We’re looking back on our favorite blog posts of 2019. This is the first in our series of popular articles.
Employee productivity is crucial to the success of any business.
After all, when teams can make substantial gains and improvements in a short amount of time, it can have a massive impact on the bottom line. The more efficient your employees are, the more successful you’ll be as a business.
Also, employees want to be productive. They want to know that their hard effort and talent is helping the company to succeed. They expect to see that the time they’re putting into work matters and is worthwhile.
But how do you measure employee productivity?
Well, that’s where it can get tricky because there’s a lot of misinformation out there. (And by “out there,” we mean scrolling through the Internet.) What do you believe and what do you dismiss?
About 18 months ago, we put together a list of crucial productivity stats that everyone should know. We dived into the research and compiled a comprehensive list of employee productivity statistics that are backed by legitimate data and could be applicable as you think about workforce efficiency in your organization. It’s still one of the most popular pieces of content we’ve created.
But as Ferris Bueller once wisely counseled, life moves pretty fast. Business moves even faster. We’ve put together an updated list of productivity statistics that will, quite possibly, blow your mind. We’ve looked around, so now you won’t miss them. (Thank you, Ferris, for the advice!)
So, here are new-and-improved productivity data points you need to know for 2019.
General Employee Productivity Statistics
- Productivity improves by 20 to 25 percent in organizations with connected employees. (Source: The McKinsey Global Institute)
- Superior talent is up to eight times more productive than average employees. (Source: McKinsey)
- Non-farm labor productivity rose 6 percent in the first quarter of 2019, the highest in four years. (Source: U.S. Bureau of Labor Statistics)
- High performing employees have three things in common: talent, high engagement, and 10-plus years of service within the company. (Source: Gallup)
- Employees who are engaged are 27 percent more likely to report “excellent” performance. (Source: Gallup)
- 95 percent of HR leaders said in a survey that employee burnout is “sabotaging workforce retention.” (Source: Kronos Incorporated and Future Workplace)
- Employees who exercise their strengths daily are 8 percent more productive and six times more likely to be engaged. (Source: Gallup)
- Organizations with a robust onboarding process improve productivity by more than 70 percent. (Source: Glassdoor)
- Organizations with higher employee engagement see 17 percent greater productivity. (Source: Gallup’s State of the American Workplace report)
- Actively disengaged employees cost the U.S. $483 to $605 billion per year in lost productivity (Source: Gallup)
- 34 percent of U.S. employees are engaged at the job (enthusiastic and committed to their work) while 13 percent are actively disengaged (have miserable work experiences). (Source: Gallup)
- 53 percent of employees give the minimum effort required – and will quickly leave for even a slightly better offer. (Source: Gallup)
- Organizations that score in the Top 25 percent on employee experience report nearly three times the return on assets and double the return on sales when compared to organizations in the bottom quarter. (Source: IBM)
- More positive employee experiences result in twice the level of discretionary effort (95 percent compared to 55 percent). (Source: IBM)
- More than half of employees (51 percent) are searching for a new job or watching for openings. (Source: Gallup)
- About 21 percent of Millennials report switching jobs within the last year, and 60 percent are open to a different opportunity. (Source: Gallup: How Millennials Want to Work and Live)
- Employee turnover can be as much as 50 percent in the first 18 months.(Source: Society for Human Resource Management)
- Only 18 percent of Millennials expect to stay with their current employer for the long term. (Source: PwC: Millennials at Work)
- Organizations that engage the workforce through Employee Communications Applications software see a 16 percent improvement in employee productivity. (Source: 2019 Dynamic Signal Communication-to-Activation Impact Study)
- Teams with high employee engagement rates are 21 percent more productive and have 28 percent less internal theft than those with low engagement. (Source: Gallup)
- Roughly $500 billion is lost because of workplace stress. (Source: American Psychological Association)
- Companies with engaged employees outperform those without by 202 percent. (Source: Business 2 Community)
- Companies that increase their number of talented managers and double the rate of engaged employees achieve, on average, 147 percent higher earnings per share than their competition. (Source: Gallup)
- 41 percent of Millennials say they prefer to communicate electronically at work rather than face-to-face or over the telephone. (Source: PwC: Millennials at Work)
- 86 percent of respondents cited reinventing the way people learn as important or very important is the No. 1 trend for 2019. (Source: Deloitte: 2019 Global Human Capital Trends)
Employee Productivity Challenges
- Once you’ve been derailed from a task by an interruption, it takes an average of 23 minutes, 15 seconds to get back on track. (Source: University of California, Irvine)
- The vast majority of the world’s 2.7 billion workers – 80 percent – don’t sit at desks and are harder to engage. (Source: The Rise of the Deskless Workforce report)
- 43 percent of the U.S. workforce is expected to be part of the “gig economy” by 2020. (Source: Intuit)
- On average, employees at large companies are each sending more than 200 Slack messages per week. Power users sending out more than 1,000 messages per day are “not an exception.” (Source: Vox)
- The typical business professional sends and receives 122 emails daily. (Source: Radicati Group)
- Information workers switch windows on average 373 times per day or around every 40 seconds while completing their tasks, according to a Microsoft study. (Source: Vox)
- People spend an estimated four hours a day on their mobile devices. (Source: New York Times)
- Or people spend five hours a day on their phones. (Source: Adweek)
- 24 hours a week online(Source: MIT Technology Review)
- 43 percent of employees work at least part of the time remotely. (Source: Gallup)
- 86 percent of corporate executives, employees, and educators say that ineffective communication is a key reason for workplace failures. (Source: Salesforce)
- 65 percent of respondents said that HR technology is inadequate or only fair at achieving its overall objectives.(Source: Deloitte: 2019 Global Human Capital Trends)
Impact of Poor Communication on Productivity
- In a survey, 403 U.S.-based executives said inefficient workplace communication led to breakdowns that resulted in increased stress levels (52 percent of respondents), delay or failure to complete projects (44 percent), low company morale (31 percent), missed performance goals (25 percent), and lost sales (18 percent). Those sales were valued between $100,000 and $999,000. (Source: The Economist Intelligence Unit)
- 74 percent of employees say they miss out on crucial company communication. (Source: Mindshare)
- Only 13 percent of employees say they visit their intranet daily, and 31 percent say they never do. (Source: Prescient Digital Media)
- 63 percent of employees are so frustrated by the way their company communicates with them that they’re ready to quit. (Source: Dynamic Signal’s 2019 State of Employee Communication and Engagement Study)
- 85 percent of employees lose at least one to two hours of productivity a week searching for information. (Source: Dynamic Signal)
- 80 percent of employees feel stressed because of ineffective company communication. (Source: Dynamic Signal)
- 78 percent of employees say communication should be a higher priority for their company. (Source: Dynamic Signal)
- 52 percent of employees have witnessed poor financial outcomes because of ineffective communication, including lost sales and damaged company reputation. (Source: Dynamic Signal)
- 36 percent of employees said they don’t know where to find the information they need to do their work. (Source: Dynamic Signal)
- 36 percent of employees said they have been in an unsafe situation because of poor communication. (Source: Dynamic Signal)
Finding ways to improve productivity is driving the movement around creating a better employee experience. When employees are more engaged on the job, they’re happier – and it shows in their work. They’re also more willing to become passionate advocates for your brand. And when you create a great employee experience, it’s more likely to result in great customer experiences and ultimately have a positive impact on the company bottom line.
Think of it as a win-win.