HR Operations Manager

We are looking for a smart, energetic and well-organized HR Operations Manager to join our Human Resources team in San Bruno, CA. As the HR Operations Manager reporting to the Head of HR, you will help manage all daily HR operations and guide the growing HR team and spearhead HR and compliance projects.

Essential Responsibilities

  • Manage employee benefits, including broker/ vendor relationships, enrollment, claims resolution, and general employee inquiries
  • Manage employee LOA, including maternity leave, disability, FMLA and similar programs internationally
  • Manage the administration of the company’s 401K plan, prepare related employee communications and conduct audits to ensure accuracy of plan information
  • Manage the employee onboarding and offboarding processes to enhance new and departing employee experience
  • Oversee global immigration, including green cards, H1Bs international work permits and business visitor visas
  • Maintain and communicate internal HR policies; manage the personnel files and completion of employee-related legal documents; stay on top of changing laws both local and national
  • Recommend new approaches, policies and procedures
  • Project manage the annual employee performance review process, including project timeline and overall execution
  • Maintain compliance with federal, state and local employment laws, including completion of mandatory reporting
  • In partnership with the Head of HR, create a comprehensive compensation and leveling strategy
  • Ensure data integrity by way of driving best practices through systems/tools, processes, auditing, and internal tracking
  • Act as the primary HR point of contact for all security audits and work with internal teams and manage HR compliance documentation, process and audits
  • Ensure HR audit and control processes and controls are developed and followed in compliance with Federal and California state laws and internal policies and procedure
  • Other duties as assigned

Key Skills and Qualifications

  • 5-7 years of experience in Human Resources, including experience as an HRBP or Generalist at a fast-paced technology company
  • Bachelor’s degree in Human Resources or related field required
  • Master’s degree in Human Resources or related field preferred
  • Solid understanding of employment law, organizational development, employee relations, compensation, and benefits.
  • Strong ability to manage HR projects and deliver outcomes on a timely manner and with a sense of urgency
  • Resourceful, detail-oriented and results driven
  • Outstanding written and verbal communication skills; must be a direct, articulate and thoughtful communicator
  • Experience developing strong trusting relationships in order to gain support and achieve results.
  • Demonstrated experience with HR metrics
  • Business experience supporting a large, complex, and diverse organization of over 200 employees with multiple locations
  • Proficient in federal and CA state laws, knowledge of NY, NJ, WA employment law preferred
  • Prior HR experience working with EMEA countries preferred
  • Demonstrated ability to exercise integrity and sound judgment in complex and sensitive situations
  • Proficiency with ADP or other HRIS as a system of record
  • Employment-based visa/immigration experience is a plus
  • PHR/SPHR certification a plus

Competitive Advantages:

  • Catered lunches 4 days a week
  • Competitive Medical, Dental & Vision coverage
  • Unlimited vacation time
  • Startup experience in a fast-growing company and the chance to grow into your dream role
  • A thoughtful leadership team that has done this before with great success
  • A playful and diverse team eager to meet you
  • A new MacBook Pro when you start
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