Premiere Restaurant Company Brings Culture To Life Through Better Communication


Retail & Restaurants

Company Size


The world's largest full-service restaurant company has grown to more than 200,000 employees in 1,500 locations across the nation. But with that growth has come communication challenges. The company struggled to keep their restaurants and employees aligned with the company mission and vision. Most employees don’t have a company email address and are constantly on-the-go. So, they are reliant on their mobile devices since they are rarely, if ever, sitting in front of a computer. The company needed a way to deliver relevant news to its entire workforce, while empowering employees to share their experiences while at work to highlight the organization's great culture.

Lack of Connection with Restaurant Employees

The company needed an efficient, effective way to communicate with store managers, servers, and other restaurant staff. But the company had no method of targeting relevant communication to employees based on their restaurant location or role within the company. Also, the organization wanted a find a way for employees to create and share content with their co-workers. For their part, employees needed an easier, mobile-friendly way to receive company news and content while on the job.

Key Communication Challenges

  • !Lacked platform to communicate with on-the-go restaurant staff
  • !No ability to segment workforce to deliver relevant information to each employee
  • !Employees wanted easier, mobile-designed way to receive company news
  • !Inability for employees to easily create and share content with co-workers
Our team members are our most valued resource. Trying to inform and engage a large number of employees who don’t have company email or access to other traditional channels can be challenging. The ability to reach them in a way that’s convenient, on apps they already use, helps us inform, engage and retain the very best people in our restaurant. That’s good for our teams and great for our guests.
Program Manager

Creating Relevant Content to Connect with Employees

The Dynamic Signal Platform streamlined communication throughout the company. Relevant, timely information now is delivered to employees, wherever they are. Dynamic Signal made it possible for employees with no corporate email address to gain access to important news and content that helps them be more productive. And employees now had a way to capture fun, exciting moments at work and share them across the company – further strengthening the culture. A streamlined employee communication platform enabled the company to increase engagement with content shared internally. Now, 100 percent of content delivered with the mobile app is viewed, liked, or receives comments from employees.

The Dynamic Signal Solution

  • Streamlined communication platform designed for the mobile experience
  • Employees without corporate email addresses can access important information
  • Employees can share positive work experiences across the company
  • Increased engagement with content shared internally
  • All content now is viewed, liked, or receives comments from employees
55 percent of employees said that a mobile application would help them be more informed and engaged with their company.Mindshare

Modernize Your Communication Strategy

Are outdated systems constraining your ability to communicate with your workforce and empower employee advocacy? Learn more about how the Dynamic Signal Employee Communication and Engagement Platform solves those challenges. Request a demo and our team will show you how the platform supports a strong internal communication strategy. Let’s get started today.

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